Skip to content

Resume

Work Experience

Queensland University of Technology (QUT)
Web Content Officer (contract)
September 2024 – December 2024

  • Liaising with content owners and contributors to ensure web content follows a user-centred design approach and meets QUT’s web standards.
  • Creating and editing original web content including engaging copy, photography, video and other rich media, and publishing updates to the web.
  • Using analytics software to report on content conversions and to provide continuous improvement to QUT’s web presence.

Mercy Community
Senior Graphic Designer
2020 – June 2024

  • Design, layout and production of digital and print materials to effectively communicate with Mercy Community’s internal and external audiences.
  • Brand custodian ensuring that all creative output was of the highest quality, consistent and on brand.
  • Reviewed and provided constructive feedback on material created in house ensuring quality and consistency of branding.
  • Mentored junior designers and collaborated with the creative team.
  • Updated and maintained Mercy’s website and intranet (SharePoint).
  • Liaised between the Content Lead and Design team to ensure deadlines were met.
  • Worked to further develop the Mercy Community branding and produced style guides to ensure consistent application.

Local Government Association of Queensland (LGAQ)
Online Content Officer
2019 – 2020

  • Assisted in the upgrade of 70 local council websites, migrating from Liferay CMS to Jadu CMS by conducting pre and post migration content clean up tasks. 
  • Creation of new content, web forms and directory information.
  • Ensured all web content had migrated and presented correctly including testing of website builds and functionality.
  • Assisted with customer support functions, general administration and support tasks.

Department of Agriculture and Fisheries (DAF)
Web Content Officer
2018 – 2019

  • Assisted in the web publishing process by undertaking routine editing tasks in the web content management system (Squiz Matrix) for the internet and intranet web sites.
  • Provided advice and solutions to web author’s technical problems as required and assured the technical quality of the web pages.
  • Provided assistance with the principles of effective web writing and document accessibility standards to assist and guide communications officers and other internal clients in their use.
  • Consulted and liaised with clients and stakeholders to maintain effective working relationships to ensure that services continually meet their needs.

Residential Tenancies Authority
Digital Media Officer / Graphic Designer
2016 – 2017

  • Liaised with internal and external stakeholders to maintain the intranet’s (SharePoint) extensive resource of documentation.
  • Produced marketing materials for digital channels and internal promotions, including in-house photography, video and editing.
  • Backed up Senior Digital Media Officer by performing content updates and maintenance on the RTA’s website (Sitecore).
  • Assisted graphic designer with work overflow.

Freelance
Graphic Designer / Web Designer
2010 – 2016

  • Self-employed website and graphic designer working on projects for small to medium businesses.
  • Vast experience in website creation using various content management systems (CMS) including WordPress and Joomla; CSS and HTML.
  • Project management experience, including record keeping, preparation of proposals and knowledge of contractual agreements; expert use of Microsoft desktop software, including Word, Outlook and Excel.

Travel Media
Graphic Designer / Web Designer / Multimedia Designer
1998 – 2004

  • Design and development of e-commerce websites.
  • Delivered one on one client training and training workshops on admin usage of the CMS and ongoing maintenance of websites.
  • Liaised with stakeholders to organise, coordinate and gather all content and design elements for web and print projects.
  • Design and production of all internal and external advertising and marketing material.
  • Lead the design and production of TravelTech, an internationally distributed tourism magazine.
  • Worked with management to coordinate the international distribution of TravelTech.

Education

Cert IV Digital Marketing & Communication
Open Colleges Australia

Certificate of Graphic Design
Christchurch Polytechnic – NZ

Diploma of Digital Multimedia Design and Production
Design & Art College of NZ

Certificate of Business Computing
Christchurch Polytechnic – NZ